Tilt Hotel Universal/Hollywood, Ascend Hotel Collection

The hotel was well maintained, and the staff was amazing. Our rooms were clean and well stocked. Kids enjoyed the indoor pool. Great location. Pizza and coffee across the street. Very close for Universal Studios. I was traveling with my parents and my kids, so being able to have a joining room was nice. Overall, our stay was pleasurable.

The place was very clean, which is very important. But for once, the thing that stood out the most was the staff, I arrived at a hotel where I was to be greeted by staff members who were very helpful and insightful and they did not made it feel like a chore when answering my questions not being from the area. I don't remember his full name, but if you're there and find yourself talking to a guy whose name starts with a J, be ready to be welcome like family.

I really loved the location. For me, being able to exit my room and the hotel and get to my car quickly was important and convenient. For this reason, i didn't choose a larger hotel. We didn't have an issue with parking and the elevator is right next to the door in the lobby. Check in was fast and easy and they were able to accommodate an early check in. I booked 2 queens but was accommodated with 2 doubles instead. They didn't mention the swap but for me it wasn't a big deal since we got the early check in anyways. The manager was friendly and made recommendations about Universal Studios. The room was spacious and the shower was great. The bed was good. Linens are thin so maybe ask for an extra blanket if you're used to a heavy blanket. What's nice is that the windows open. One thing I noticed is even with the bathroom exhaust fan on, the room still accumulated moisture in the windows. The traffic light when you leave doesn't turn green or you have to wait a long time, we just made a right turn to leave. Oh and they offer to-go breakfast. Overall, I would stay here again.

The property is very close to universal. There are many food options nearby and a market. The room was clean and had a fridge and microwave.

The property was within walking distance to Universal Studios, the staff was friendly and the decor had a cute Hollywood theme.